Legal

Privacy Policy

Last updated: 23 February 2026 — v1.0

TechCar B.V., located at Antonie van Leeuwenhoekweg 1-5, 2408 AH Alphen aan den Rijn, the Netherlands, is responsible for the processing of personal data as described in this privacy policy.

1. What personal data do we collect?

We only collect data that you provide to us yourself via our contact form:

  • Name
  • Email address
  • Phone number (optional)
  • Your message

We do not collect data automatically through cookies or tracking scripts. See our Cookie Policy for more information.

2. Why do we process your data?

We process your personal data for the following purposes:

  • To respond to your enquiry or request for a quote
  • To provide our services (detailing, performance, consignment)
  • To schedule appointments for pick-up and delivery of your vehicle
  • To comply with legal obligations (e.g. invoicing)

3. Legal basis

We process your personal data based on:

  • Consent — by submitting the contact form you give permission for processing
  • Performance of a contract — to carry out our services
  • Legal obligation — for financial administration and invoicing

4. Sharing with third parties

We use the following external service providers:

  • Web3Forms — processes contact form submissions. Data is forwarded to our email and is not stored permanently by Web3Forms.
  • Umami Analytics — privacy-friendly, cookie-free website analytics. No personal data is collected; all data is aggregated and anonymous.

We never sell your data to third parties.

5. Data retention

We do not retain your personal data longer than strictly necessary. Contact form data is kept for a maximum of 2 years. Financial records are retained for 7 years as required by Dutch law.

6. Security

We take appropriate security measures to prevent misuse, loss, and unauthorised access:

  • SSL/TLS encryption (HTTPS) on all pages
  • Restricted access to personal data
  • Regular security updates

7. Your rights under the GDPR

You have the following rights:

  • Right of access — request which data we hold about you
  • Right to rectification — correct inaccurate data
  • Right to erasure — request deletion of your data
  • Right to restriction — limit processing of your data
  • Right to data portability — receive your data in a structured format
  • Right to object — object to the processing of your data

To exercise any of these rights, please contact us using the details below. We aim to respond within 30 days.

8. Complaints

If you have a complaint about how we handle your personal data, please contact us first. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl

9. Changes to this policy

We reserve the right to update this privacy policy. The most recent version is always available on this page. We recommend checking this page periodically.

10. Contact

For questions about this privacy policy, contact us at:

TechCar B.V.

Antonie van Leeuwenhoekweg 1-5

2408 AH Alphen aan den Rijn

Phone: 0172-255901

Email: info@techcar.nl